Directory/Channel19
Channel19

Channel19

Partner
Fremont, CA
Segments
  • Broker
  • Carrier
DAT Products Supported
  • Freight Matching
Type
  • Workflow Automation
Support
Channel19, Inc

AI Agents that increase revenues and reduce costs

Channel19 deploys AI agents that execute end to end workflows like spot load booking, data entry (loads, invoices, bills etc.), track & trace, driver support, customer support and others.

"'Saves my team a ton of time and is accurate. Channel19 is very responsive to our requests with quick turnaround times. They are unique in their approach to making sure their software works for us rather than the other way around.'"

Aaron Reibling
Operations Director at Best Carrier Solutions

DAT Freight & Analytics and Channel19

DAT load search and truck posting is available within Channel19. From each load result, users can use Channel19 voice AI agent to do outbound calling to book loads. Dispatchers are saving hours of their time by deploying our AI agent that works on your behalf by making outbound calls, navigating IVR menus, waiting on hold, gathering load details, negotiating rates, and much much more!

Use Cases

Spot Load Booking

Channel19 voice AI makes outbound calls and takes inbound calls to book spot loads

Track & Trace

Channel19 voice AI follows your SOPs to track & trace loads end to end

Driver Support

Voice AI makes outbound calls and takes inbound calls to support drivers

Clients

Tamana Truck Lines
Best Carrier Solutions
Sunrise Trucking
Transjet Cargo

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